Terms of Service

Effective: June 25, 2026 · Last updated: June 25, 2026

1. Acceptance of these Terms

Welcome to Dewy. These Terms of Service ("Terms") are a binding legal agreement between you and Dewy, Inc. ("Dewy," "we," "us," or "our") that govern your access to and use of our website at dewy.io, the Revenue Lift Calculator at /playbook, and any other tools, content, or services we make available through our marketing properties (together, the "Service").

By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

The Service is a marketing website and a free interactive tool that estimates the revenue impact of patient nurturing for healthcare practices, and that returns a recommended set of nurturing sequences. The Service is intended for informational and prospecting purposes only and does not create an obligation by Dewy to provide any product or commercial arrangement.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or, if you are using the Service in a professional capacity, the organization you represent. You agree that any information you provide is true, accurate, and complete.

4. Accounts and subscriptions

No account is required to browse the marketing site or use the Revenue Lift Calculator. If you become a paying Dewy customer, your subscription is governed by a separate Master Services Agreement and Order Form, which take precedence over these Terms with respect to the paid product. Pricing and plan information shown on our website is informational and not an offer to contract; the final terms of any subscription will be set out in your Order Form.

5. Acceptable use

You agree not to:

• Use the Service in any way that violates applicable law, regulation, or third-party right.
• Use the Service to send spam, phishing, malware, or other harmful content.
• Scrape, crawl, harvest, or systematically download content from the Service, except as permitted by our robots.txt or with our prior written consent.
• Reverse-engineer, decompile, or attempt to extract source code from the Service.
• Probe, scan, or test the vulnerability of the Service or breach any security or authentication measures.
• Interfere with or disrupt the Service, the servers or networks that host it, or any user's enjoyment of it.
• Impersonate any person or entity or misrepresent your affiliation with one.
• Use the Service to compete with Dewy, including to build a competing product.
• Submit any information that is unlawful, infringing, harassing, defamatory, or otherwise objectionable.

6. Intellectual property

The Service, including all software, design, content, text, graphics, logos, and trademarks, is owned by Dewy or its licensors and is protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your internal business purposes in accordance with these Terms. All rights not expressly granted are reserved.

"Dewy," the Dewy logo, "Practice Voice Engine," "Revenue Lift Calculator," and related names and marks are trademarks of Dewy, Inc. You may not use them without our prior written permission.

7. Your submissions and feedback

If you submit information through a form (for example, name, email, practice details, or your responses in the Revenue Lift Calculator), you represent that you have the right to do so and that your information is accurate. You retain ownership of the information you submit; you grant Dewy a worldwide, royalty-free, sublicensable license to use that information to provide and improve the Service and to communicate with you in accordance with our Privacy Policy.

Any feedback, ideas, or suggestions you give us about the Service are non-confidential, and we may use them for any purpose without compensation or attribution.

8. Third-party services

The Service relies on third-party providers (for example, hosting, analytics, advertising, CRM, scheduling, and email delivery — see our Privacy Policy for a current list). The Service may also contain links to websites we do not control. We are not responsible for the content, policies, or practices of any third party and your use of their services is at your own risk.

9. The Revenue Lift Calculator

The Revenue Lift Calculator produces revenue estimates and a recommended nurturing playbook based on the inputs you provide and the industry benchmarks we apply (described in the "How we calculate this" disclosure on the results page).

The Calculator's output is an estimate, not a guarantee. Actual results depend on a wide range of factors specific to your practice, market, staffing, pricing, and operational execution, many of which we cannot observe. The output is provided for informational purposes only, does not constitute professional, financial, medical, or legal advice, and should not be relied upon as the sole basis for any business decision.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers

The Service is provided "as is" and "as available," with all faults and without warranty of any kind.

To the maximum extent permitted by law, Dewy disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from a course of dealing, usage, or trade practice.

Without limiting the foregoing, Dewy does not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components, or that any information or estimate provided through the Service will be accurate, current, or complete.

12. Limitation of liability

To the maximum extent permitted by law, in no event will Dewy or its officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, business, goodwill, or other intangible losses, arising out of or relating to your access to or use of the Service, even if Dewy has been advised of the possibility of such damages.

Dewy's total cumulative liability arising out of or relating to these Terms or the Service will not exceed one hundred US dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Dewy and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Service, (b) your breach of these Terms, (c) your violation of any law or third-party right, or (d) any content or information you submit through the Service.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. You may stop using the Service at any time. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and miscellaneous — will survive.

15. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to the arbitration section below, any judicial action arising out of or relating to these Terms will be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to the personal jurisdiction of those courts.

16. Disputes and arbitration

You and Dewy agree to first attempt in good faith to resolve any dispute arising out of or relating to these Terms or the Service by informal negotiation, by sending a written notice describing the dispute to legal@dewy.io. If the dispute is not resolved within sixty (60) days of the notice, either party may submit the dispute to binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules. The arbitration will take place in Delaware (or remotely if both parties agree), and the arbitrator's decision will be final and binding.

You and Dewy agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

You may opt out of the arbitration provision in this section by sending written notice of opt-out to legal@dewy.io within thirty (30) days of first accepting these Terms.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through our website or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Dewy regarding the Service and supersede any prior agreements.
• Severability. If any provision is found to be unenforceable, the remaining provisions will continue in full force.
• No waiver. Our failure to enforce any provision does not constitute a waiver of that provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, financing, or sale of assets.
• No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Dewy.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Headings. Headings are for convenience and do not affect the meaning of these Terms.

19. Contact

Questions about these Terms?

Dewy, Inc.
Attn: Legal
Email: legal@dewy.io